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Crowne Plaza Leeds By Ihg, Leeds (West Yorkshire)
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Key details
About the Hotel
Wellington Street,
Leeds (West Yorkshire),
United Kingdom,
LS1 4DL,
West Yorkshire
Crowne Plaza Leeds By Ihg is a 4-star hotel featuring a well-equipped health club and an indoor swimming pool, located in the heart of Leeds. Guests can enjoy various dining options at TAP restaurant and access to modern meeting facilities.
Rooms & Amenities
Stylish guest rooms at Crowne Plaza Leeds feature air conditioning, flat-screen TVs, and complimentary mineral water. Family rooms are available with two double beds, accommodating children under 12 at no extra charge.
Dining Options
TAP restaurant serves a variety of international dishes, including steaks and creative local options. Breakfast features a buffet style with homemade smoothies, smoked salmon, and cooked English items.
Leisure & Business
The hotel includes a fully equipped Spirit Health Club with a gym, indoor pool, steam room, and sauna. Seven meeting rooms are available for various events, accommodating up to 200 participants.
Location & Transportation
Crowne Plaza Leeds offers 102 on-site parking spaces for an additional fee and is conveniently located near Leeds City Station and multiple bus stops. Attractions like the Royal Armouries Museum and the First Direct Arena are within a short distance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
GBP 17.50 per day
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Steam room
Shallow end
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Wellington Street,
Leeds (West Yorkshire),
United Kingdom,
LS1 4DL,
West Yorkshire
Map view
street view
Wellington Street,
Leeds (West Yorkshire),
United Kingdom,
LS1 4DL,
West Yorkshire
City landmarks
Museums
Royal Armouries Museum
1.3
mi
Church
Leeds Cathedral
3800 ft
Square
Millenium Square Leeds
3400 ft
Stadiums
first direct arena
1.1
mi
Gallery
Leeds Art Gallery
3200 ft
Mall
Trinity Leeds
3300 ft
Mall
Leeds Corn Exchange
4000 ft
Gallery
Henry Moore Institute
2600 ft
Mall
Thornton's Arcade
4300 ft
Museums
Leeds City Museum
3900 ft
Square
Leeds City Square
2700 ft
The Headrow
Leeds Town Hall
3800 ft
Shopping Area
Victoria Leeds
4800 ft
Libraries
Leeds Central Library
3300 ft
The Tetley Hunslet Road
The Tetley
4100 ft
Church
Mill Hill Chapel
2900 ft
Public Building
Leeds Civic Hall
3000 ft
Elland Road
Leeds United F.C. Stadium
1.4
mi
Church
Holy Trinity Church
3200 ft
Harewood Castle
3200 ft
Gallery
White Cloth Gallery
2100 ft
Market
Leeds Kirkgate Market
5000 ft
Shopping Area
The Light
2800 ft
Square
City Square
2400 ft
Gallery
The Craft Centre and Design Gallery
2400 ft
Off Briggate
The Turk's Head
3200 ft
Mall
Crown Point Shopping Park
1.1
mi
Museums
Leeds Industrial Museum at Armley Mills
1.5
mi
Nearby
Off St Paul's Street
Park Square
1600 ft
Leeds Waterfront
1500 ft
Restaurants
Bar & Kitchen @ls1
500 ft
Wellington Street
Veeno
600 ft
5 Wellington Place
The Good Luck Club
900 ft
6 Wellington Place Building 6
Editor's Draught
900 ft
88 Wellington Street
Mad Frans
1100 ft
Wellington Place Building 6
TGI Fridays
1600 ft
Wellington Bridge Street
The Place
1300 ft
Whitehall Road Building 6 Wellington Place
Hive
1400 ft
1 Whitehall Riverside
Mans Market
1400 ft
Wellington Street Unit F
Toast
1700 ft
West Point Wellington Street West Point
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Friendly staff
Convenient location
Dirty rooms
Disappointing dining
6.4/10
Nice
Rooms
5.6
Location
8.0
Service
7.6
Dining
5.9
Guest reviews
6.4/10
based on 9 reviews
4/5
based on 2165 reviews
8.4
8.4/10 based on 3746 reviews
#29 of 97 hotels in Leeds based on Tripadvisor
John
United States of America,
May
2024
5.0/10
The hotel was not up to my expectations. The room was dusty on top of the wardrobes, the shower didn't work, and the pillows were uncomfortable. The Jacuzzi was out of order, making it one of the worst stays for me. The staff seemed indifferent to our complaints, even offering us a smaller room when we raised issues. Despite the pleasant surprise of a European king-size bed, some areas urgently need updating to meet basic standards. However, the proximity to the city center was convenient for exploring the surroundings.
Rooms
5.0
The room was very dusty on top of the wardrobes, the shower didn't work, and the pillows were so uncomfortable. The Jacuzzi was out of order.
Service
5.0
The staff were accommodating, but there was a lack of responsiveness to our issues.
Location
6.0
The location was convenient as it was close to the city center, but there were some disappointments and coordination issues.
Dining
5.0
The dining experience fell short with missing items, cold food, and unprofessional cleaning standards.
Facilities
5.0
The facilities were subpar and in need of updating.
Neil
United Kingdom,
April
2024
6.2/10
I had a mixed experience at this hotel. The rooms were nice with good bedding and bathrobes, but there was a strong smell of mold and dampness, as well as a broken towel ring. The receptionist during check-in was rude; however, I appreciated the refund offered. I would caution against staying here unless the night manager's attitude improves. The room did not match the pictures and was quite basic.
Rooms
5.0
The rooms were nice with good bedding and bathrobes, but had a strong smell of mold and dampness. The towel ring was broken.
Service
7.0
The service was a mix of incredibly friendly and helpful staff, with some showing ignorance and lack of emotion. I did appreciate the location being close to the city center.
Location
9.0
The location was great, especially for my husband's visa appointment at UKVCAS. It was easy to reach the town, shops, and train station, being a short walk from the city center.
Dining
5.0
The dining experience was disappointing compared to other hotels. The buffet was average and overpriced, with the staff struggling to keep up with demand.
Facilities
6.0
Facilities were lacking proper checks in leisure areas, but the hotel offered room service, dry cleaning, laundry, and a welcome drink.
John
United Kingdom,
January
2024
7.8/10
The hotel provided a wonderful stay with nice, clean, and spacious rooms. The room service delivery left outside the door was not the most pleasant surprise upon arrival, but overall, it was a fantastic experience. The service was friendly and helpful, offering free breakfast and discounts, although there was a slight issue with extra charges for breakfast. The location was convenient, allowing easy access to the city center and offering great amenities within the hotel. The dining experience was enjoyable with a wide variety on the menu, though some felt it could have been slightly cheaper. The facilities were well-equipped to meet guests' needs.
Rooms
8.0
The rooms were nice and clean, spacious, and worth the money. The room service delivery outside my room was not the ideal way to arrive, though.
Service
7.0
The service was lovely, welcoming, and offered us helpful options like booking meals and taxis. However, there was an issue with extra charges for breakfast, even after a warm welcome upon arrival.
Location
9.0
The hotel's location was great, avoiding the need to go through the center to reach destinations. The convenience to the town center with added bar and restaurant facilities made the stay enjoyable, although there were some concerns about the changing rooms' cleanliness.
Dining
8.0
The dining experience was perfect with a wide variety on the menu, although it might have been slightly expensive for some. Overall, a good culinary experience.
Facilities
7.0
The hotel's facilities were satisfactory and met our needs during the stay.
Will
United Kingdom,
October
2023
7.2/10
The hotel is situated on a busy main road but surprisingly quiet inside. The rooms are lovely, although some maintenance is needed with lockers. The service is a mix - very attentive and friendly staff, but some issues observed with behavior. The location is perfect for exploring the city center on foot, with great amenities like a pool, jacuzzi, sauna, and steam room. The dining experience offers a variety of food but with some missing items. Overall, a decent place with room for improvement.
Rooms
7.0
The rooms are quiet and lovely, considering the busy main road outside, but some maintenance is required.
Service
7.0
The staff are very attentive and friendly, although some behavior issues were noted during our stay.
Location
8.0
The location is perfect as it is a short walk straight into the center with great amenities like a pool, jacuzzi, sauna, and steam room.
Dining
6.0
The dining offers a decent variety of food, but some missing items were noted on multiple occasions.
Facilities
8.0
The facilities, including the pool and spa, are well-maintained and enjoyable.
George
United Kingdom,
September
2023
5.0/10
My stay at the hotel was quite a mixed experience. The rooms were not available as booked in advance, and the noise from the busy road outside took away from the comfort. On the bright side, the hotel staff were friendly and welcoming. However, cleanliness was a major issue with dried vomit in the room and a musty smell in the bathroom. It was disappointing to find out that the pool and jacuzzi were out of order for the entire weekend, especially since I was looking forward to using those facilities.
Rooms
5.0
The rooms I booked were not available, and the noise from the road was bothersome.
Service
7.0
The hotel staff were friendly and welcoming.
Location
8.0
The location was great, close to the city center, train station, and other amenities.
Dining
5.0
The dining experience was subpar with limited options and service issues.
Facilities
5.0
Disappointingly, the pool and jacuzzi were out of order for the entire weekend.
Frederick
United Kingdom,
September
2023
7.0/10
I was a bit let down by the room set up and condition, but the service and location really made up for it. The dining experience could have been better, even though the facilities were decent overall.
Rooms
5.0
I found the room layout with the sofa bed challenging and the overall condition a bit run down compared to other Crowne Plazas.
Service
9.0
The staff were incredibly friendly and helpful, but they missed informing the restaurant about our inclusive meals.
Location
8.0
The location was perfect for easy access to the city center and all its amenities. Plus, affordable parking made it convenient for my friends who drove in.
Dining
6.0
The dining experience had some issues with missing items and poor monitoring, but the pricing was fair for an all-you-can-eat option.
Facilities
7.0
While the facilities were basic, it was overall decent for the price paid.
Scott
United Kingdom,
September
2023
8.8/10
The hotel exceeded my expectations with well-equipped rooms featuring unexpected extras like a fridge and bathrobes. However, the decor felt a bit outdated. The service was top-notch with polite and professional staff, although they could have been more informative about nearby takeaways. The location was ideal, combining convenience to the center with a quiet atmosphere. The dining experience was one of the best I've had, with a delightful selection of fresh and homemade options. Facilities were excellent, offering everything needed for a comfortable stay.
Rooms
8.0
The rooms were really well equipped with unexpected extras such as a fridge and bathrobes.
Service
9.0
The staff were polite and professional, making my stay pleasant.
Location
9.0
The location was ideal for us, being close to the center yet peaceful.
Dining
9.0
The dining experience was red hot and fresh, offering one of the best selections I've had. The staff were lovely and made my birthday special.
Facilities
9.0
The hotel facilities were top-notch, catering to all my needs during my stay.
Mark
United Kingdom,
August
2023
6.2/10
My stay at the hotel was a mix of ups and downs. The location was convenient, with easy access to the motorway, and the staff was welcoming and friendly. However, there were some disappointments like the room next to the fire exit causing a disturbance in the morning and finding unappealing shower conditions in a supposedly high-rated hotel.
Rooms
5.0
The room we stayed in was unfortunately located next to the fire exit, which led to an early morning disturbance. Additionally, the shower walls had an unpleasant surprise with poo stains, not something expected in a 4-star hotel.
Service
8.0
Despite some internal disagreements among the staff, the service I received was both helpful and friendly, making my overall stay enjoyable.
Location
7.0
The hotel's location off the motorway was convenient for our travels. Although the pool area needed refurbishment, it was still accessible without having to go through the center of the city.
Dining
6.0
Dining at the hotel had its ups and downs. While some dishes were great and satisfying, others like the overcooked meals left much to be desired.
Facilities
6.0
The facilities were a bit hit and miss with a need for pool refurbishment and internal maintenance issues noted. However, the overall amenities provided were satisfactory.
John
United States of America,
July
2023
7.4/10
My stay at the hotel was overall enjoyable. The rooms were spacious, warm, and comfy, equipped with a mini fridge and large TV, although cleanliness could be improved. The staff was eager to please and very friendly, offering a welcoming atmosphere. The location was just right for our needs, and the dining experience, although good overall, had some disappointing dishes. The facilities were satisfactory and served their purpose well.
Rooms
7.0
The rooms were spacious, warm, and comfy, with the bonus of a mini fridge and large TV. However, they were dirty and very dusty.
Service
9.0
The staff was so eager to please and friendly, always had a smile on their face, and were very helpful from the outset.
Location
8.0
The location was just about right for where we wanted to be on our stay. It was close to the Trinity Shopping Centre with on-site parking.
Dining
6.0
The dining experience was very nice overall, with a nice selection of food. However, some dishes were dreadful and the worst I've had in a hotel ever.
Facilities
7.0
The facilities were functional and served their purpose well.
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